How To Fix /MVA/AMC_BM_MSG861 - Specify either the previous insurer data or a credited bonus-malus

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 861

• Message text: Specify either the previous insurer data or a credited bonus-malus

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG861 - Specify either the previous insurer data or a credited bonus-malus ?

  The SAP error message /MVA/AMC_BM_MSG861 indicates that there is a requirement to specify either the previous insurer data or a credited bonus-malus in the context of insurance processing, particularly in the area of bonus-malus systems used in vehicle insurance.
  Cause:
  This error typically arises in the following scenarios:
  
  Missing Previous Insurer Data: When processing an insurance policy, the system expects information about the previous insurer, which is necessary for calculating the bonus-malus (a system that rewards or penalizes drivers based on their claims history).
  Missing Credited Bonus-Malus: If the previous insurer data is not provided, the system requires a credited bonus-malus value to proceed. This value is essential for determining the premium adjustments based on the insured's driving history.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Provide Previous Insurer Data:
  
  Ensure that you have entered the details of the previous insurer in the relevant fields. This may include the insurer's name, policy number, and any other required information.
  Check if the previous insurer data is correctly linked to the current policy being processed.
  
  
  
  Enter Credited Bonus-Malus:
  
  If you do not have the previous insurer data, you can enter a credited bonus-malus value. This value should reflect the insured's claims history and should be in accordance with the bonus-malus system used by your organization.
  Make sure that the bonus-malus value is valid and falls within the acceptable range defined by your insurance policy rules.
  
  
  
  Review Configuration:
  
  If you are consistently encountering this error, it may be worth reviewing the configuration settings in your SAP system related to insurance processing and bonus-malus calculations. Ensure that all necessary fields are correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or user manuals specific to your version of the system for detailed instructions on how to enter previous insurer data or bonus-malus values.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with a technical expert who can provide further assistance.
  
  
  
  Related Information:
  
  Bonus-Malus System: This is a system used in vehicle insurance to adjust premiums based on the insured's claims history. A good driving record can lead to lower premiums, while a history of claims can result in higher premiums.
  Insurance Policy Management: Understanding how to manage insurance policies within SAP is crucial for ensuring compliance with business rules and regulations.
  SAP Modules: This error is likely related to the SAP modules that handle insurance and financial transactions, such as SAP FS (Financial Services) or SAP CRM (Customer Relationship Management).
  
  By addressing the missing data as outlined above, you should be able to resolve the error and proceed with your insurance processing tasks.