How To Fix /MVA/AMC_BM_MSG836 - Bonus-malus cannot be changed, ceded to insurer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 836

• Message text: Bonus-malus cannot be changed, ceded to insurer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG836 - Bonus-malus cannot be changed, ceded to insurer &1 ?

  The SAP error message /MVA/AMC_BM_MSG836 indicates that there is an issue with changing the bonus-malus status for an insurance contract because it has already been ceded to an insurer. This typically occurs in the context of insurance management within the SAP system, particularly in modules related to insurance and risk management.
  Cause:
  The error message is triggered when an attempt is made to modify the bonus-malus classification for a policy that has already been ceded to an insurer. This means that the policy is no longer under the control of the original entity, and any changes to the bonus-malus status must be handled according to the terms of the reinsurance agreement or the insurer's policies.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Policy Status: Verify the status of the insurance policy in question. Ensure that it is indeed ceded to the insurer and confirm the terms of the reinsurance agreement.
  
  
  Consult with Insurer: If changes to the bonus-malus status are necessary, consult with the insurer to understand their policies regarding such changes. They may have specific procedures or requirements that need to be followed.
  
  
  Review Configuration: If you believe that the error is incorrect, review the configuration settings in the SAP system related to bonus-malus management and reinsurance. Ensure that the settings align with the business rules and processes.
  
  
  Use Alternative Processes: If changing the bonus-malus status is not possible, consider whether there are alternative processes or adjustments that can be made to achieve the desired outcome without directly modifying the bonus-malus classification.
  
  
  Documentation: Ensure that all changes and communications are well-documented for future reference and compliance purposes.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are using (e.g., SAP FS-ICM for insurance contract management) for detailed information on bonus-malus management and error handling.
  Support Notes: Check SAP Support Portal for any relevant notes or updates regarding this error message, as there may be patches or updates that address specific issues.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions or workarounds may have been shared.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP insurance modules for further assistance.