How To Fix MTG_EMAIL011 - Email template "&1": Data source "&2" is invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MTG_EMAIL - E-Mail API Messages

  • Message number: 011

  • Message text: Email template "&1": Data source "&2" is invalid

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MTG_EMAIL011 - Email template "&1": Data source "&2" is invalid ?

    The SAP error message MTG_EMAIL011 indicates that there is an issue with an email template in the SAP system. Specifically, it states that the data source associated with the email template is invalid. Here’s a breakdown of the cause, potential solutions, and related information for this error:

    Cause:

    1. Invalid Data Source: The data source specified in the email template may not exist, may have been deleted, or may not be correctly configured.
    2. Incorrect Template Configuration: The email template might be incorrectly set up, leading to a mismatch between the template and the data source.
    3. Authorization Issues: The user may not have the necessary permissions to access the specified data source.
    4. System Configuration Issues: There may be issues with the overall configuration of the email sending functionality in the SAP system.

    Solution:

    1. Check Data Source:

      • Verify that the data source specified in the email template exists and is correctly configured.
      • Ensure that the data source is active and accessible.
    2. Review Email Template Configuration:

      • Open the email template in the SAP system and check the configuration settings.
      • Ensure that the data source is correctly linked to the template.
    3. Permissions Check:

      • Ensure that the user attempting to send the email has the necessary authorizations to access the data source.
      • Check user roles and permissions in the SAP system.
    4. Test Data Source:

      • If possible, run a test to see if the data source can be accessed independently of the email template. This can help identify if the issue is with the data source itself.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for guidance on configuring email templates and data sources.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to email templates and data sources, such as SO10 (Text Elements) or SOST (Send Requests).
    • Email Sending Configuration: Review the configuration settings for email sending in your SAP system, including SMTP settings and any related parameters.

    By following these steps, you should be able to identify and resolve the issue related to the MTG_EMAIL011 error message in SAP.

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