How To Fix MSR_SD007 - Returns control data has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 007

• Message text: Returns control data has been changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD007 - Returns control data has been changed ?

  The SAP error message MSR_SD007, which states "Returns control data has been changed," typically occurs in the context of managing returns in the Sales and Distribution (SD) module. This error indicates that there has been a modification to the returns control data that is not consistent with the expected values or configurations.
  Cause:
  
  Data Changes: The returns control data may have been altered after the return order was created, leading to inconsistencies.
  Configuration Issues: There may be issues with the configuration settings in the returns management process, such as changes in the return reasons, return types, or other related settings.
  User Authorizations: Sometimes, the user may not have the necessary authorizations to make changes to the returns control data.
  System Updates: If there have been recent updates or changes to the SAP system, it may have affected the returns control data.
  
  Solution:
  
  Check for Changes: Review the returns control data to see if any changes have been made after the return order was created. If so, revert those changes or ensure that the return order is updated accordingly.
  Configuration Review: Verify the configuration settings related to returns management in the SAP system. Ensure that all settings are correct and consistent with the business processes.
  User Authorizations: Ensure that the user attempting to process the return has the necessary authorizations to access and modify the returns control data.
  Transaction Codes: Use transaction codes like VOV8 (for return types) or VOV7 (for return reasons) to check and adjust the configuration settings as needed.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is related to a system bug or a more complex configuration issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Logs: Review transaction logs to identify any recent changes made to the returns control data.
  Testing: If changes are made to the configuration, conduct thorough testing to ensure that the returns process functions correctly without triggering the error.
  
  By following these steps, you should be able to identify the cause of the MSR_SD007 error and implement a solution to resolve it.