How To Fix MSR_REPLACEMENT215 - Item no.&1: Total qty of the split items does not equal delivery qty

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REPLACEMENT - Messages for Transactions MSR_VRM and MSR_RM_LFU

• Message number: 215

• Message text: Item no.&1: Total qty of the split items does not equal delivery qty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REPLACEMENT215 - Item no.&1: Total qty of the split items does not equal delivery qty ?

  The SAP error message MSR_REPLACEMENT215 indicates that there is a discrepancy between the total quantity of split items and the delivery quantity for a specific item in a delivery or sales order. This typically occurs during processes such as goods receipt, delivery processing, or when handling returns.
  Cause:
  The error arises when the total quantity of the split items does not match the expected delivery quantity. This can happen due to several reasons, including:
  
  Incorrect Quantity Splitting: The items may have been split incorrectly, leading to a mismatch in quantities.
  Manual Adjustments: Manual changes to item quantities in the delivery or sales order that do not reflect in the split items.
  Data Entry Errors: Mistakes during data entry, such as entering the wrong quantities for the split items.
  Configuration Issues: Incorrect configuration in the system that affects how quantities are handled during delivery processing.
  Incomplete Processing: If the delivery process was interrupted or not completed properly, it may lead to inconsistencies.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Item Quantities: Review the quantities of the split items and ensure that their total matches the delivery quantity. You can do this by navigating to the delivery document and checking the item details.
  
  
  Adjust Quantities: If there is a discrepancy, adjust the quantities of the split items so that their total equals the delivery quantity. This can be done in the delivery document or sales order.
  
  
  Review Delivery Document: Ensure that the delivery document is complete and that all items are processed correctly. Check for any incomplete or erroneous entries.
  
  
  Reprocess Delivery: If necessary, you may need to reprocess the delivery or sales order to ensure that all items are correctly accounted for.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system settings related to item splitting and delivery processing are correctly configured.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as some issues may be resolved in newer versions.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VL03N (Display Outbound Delivery) or VA03 (Display Sales Order) to review the relevant documents.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Documentation: Refer to SAP documentation for detailed information on handling deliveries and item quantities.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.