How To Fix MSR_REPLACEMENT214 - Item no.&1: There are split items with quantity zero

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REPLACEMENT - Messages for Transactions MSR_VRM and MSR_RM_LFU

• Message number: 214

• Message text: Item no.&1: There are split items with quantity zero

What causes this issue?

You cannot confirm delivery item &V1&. At least one of these split
items' quantities is zero.

System Response

The system saved delivery item &V1&, but did not confirm it and thus did
not create any
<DS:GLOS.4D2D8CADF6D04B7EE10000000A421947>follow-up documents</>.

How to fix this error?

Delete the split items whose quantities equal zero. Save and confirm the
delivery item again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REPLACEMENT214 - Item no.&1: There are split items with quantity zero ?

  The SAP error message MSR_REPLACEMENT214 indicates that there are split items in a document (such as a sales order, purchase order, or delivery) that have a quantity of zero. This situation typically arises when items are split into multiple line items for processing, but one or more of those line items have been set to zero quantity, which is not allowed in certain contexts.
  Cause:
  
  Item Splitting: The document may have been split into multiple items due to various reasons, such as different delivery dates, shipping points, or other criteria.
  Zero Quantity: One or more of these split items have been assigned a quantity of zero, which is not valid for processing in SAP.
  Data Entry Error: It could be a result of incorrect data entry or a mistake during the creation or modification of the document.
  Configuration Issues: There may be configuration settings in the system that do not allow for zero quantity items in certain transactions.
  
  Solution:
  
  Review the Document: Check the document (e.g., sales order, purchase order) for any line items that have a quantity of zero. You can do this by navigating to the relevant transaction in SAP and reviewing the item details.
  Adjust Quantities: If you find any items with a zero quantity, you can either:
  
  Remove the item from the document if it is not needed.
  Update the quantity to a valid number if the item should still be included.
  
  
  Check Item Splitting Criteria: If the splitting of items is not necessary, review the criteria that lead to item splitting and adjust them if needed.
  Consult with Your Team: If you are unsure about the changes, consult with your team or a SAP functional consultant to ensure that the adjustments align with business processes.
  Test Changes: After making the necessary adjustments, test the document processing again to ensure that the error does not reoccur.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), ME23N (Display Purchase Order), or VL03N (Display Outbound Delivery) to review the documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Refer to SAP documentation or user manuals for more information on handling item quantities and document processing.
  
  By following these steps, you should be able to resolve the error and proceed with your SAP transactions without issues.