How To Fix MSR_REFUND026 - Split quantity differs from open qty for refunding; you cannot copy data


MSR_REFUND026 - Overview

  • Message type: E = Error

  • Message class: MSR_REFUND - Messages for FDM-Transactions

  • Message number: 026

  • Message text: Split quantity differs from open qty for refunding; you cannot copy data

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MSR_REFUND026 - Split quantity differs from open qty for refunding; you cannot copy data ?
    The SAP error message MSR_REFUND026 indicates that there is a discrepancy between the split quantity and the open quantity available for refunding. This typically occurs in the context of processing refunds in SAP, particularly when dealing with returns or credit memos.
    
    Cause: Quantity Mismatch: The quantity you are trying to refund (split quantity) does not match the quantity that is still open for refunding. This can happen if: The quantity has already been partially refunded. There are multiple items or line items involved, and the quantities are not aligned. There are changes in the order or return document that have not been updated in the system. Data Entry Errors: Manual entry errors when inputting quantities for refunds can lead to mismatches. System
    Configuration Issues: Sometimes, the configuration settings in SAP related to returns and refunds may not be set up correctly, leading to inconsistencies.
    Solution: Check Open Quantities: Verify the open quantities for the item you are trying to

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