Message type: E = Error
Message class: MSR_REFUND - Messages for FDM-Transactions
Message number: 004
Message text: Error during tree creation because of inconsistent data; see log
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
MSR_REFUND004
- Error during tree creation because of inconsistent data; see log ?The SAP error message MSR_REFUND004 indicates that there is an issue during the creation of a tree structure, typically related to refund processing, due to inconsistent data. This error can arise in various contexts, such as during the processing of refunds in the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. Causes: Inconsistent Data: The most common cause is that the data being processed has inconsistencies. This could be due to missing or incorrect entries in the database tables that are required for the tree structure.
Configuration Issues: Incorrect configuration settings in the SAP system can lead to inconsistencies in how data is processed. Data Integrity Violations: There may be violations of data integrity constraints, such as foreign key constraints, which can prevent the tree from being created. Missing Master Data: Required master data (like customer, product, or service data) may be missing
Get instant SAP help. Sign up for our Free Essentials Plan.
MSR_REFUND003
You cannot split more than one item at a time
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
MSR_REFUND002
Nothing found; check your selection criteria
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
MSR_REFUND005
Enter correct T-code
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
MSR_REFUND006
Nothing selected; select rows for further processing
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.