How To Fix MSR_REFUND004 - Error during tree creation because of inconsistent data; see log

MSR_REFUND004 - Overview

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 004

• Message text: Error during tree creation because of inconsistent data; see log

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND004 - Error during tree creation because of inconsistent data; see log ?

  The SAP error message MSR_REFUND004 indicates that there is an issue during the creation of a tree structure, typically related to refund processing, due to inconsistent data. This error can arise in various contexts, such as during the processing of refunds in the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Causes:
  
  Inconsistent Data: The most common cause is that the data being processed has inconsistencies. This could be due to missing or incorrect entries in the database tables that are required for the tree structure.
  
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to inconsistencies in how data is processed.
  Data Integrity Violations: There may be violations of data integrity constraints, such as foreign key constraints, which can prevent the tree from being created.
  Missing Master Data: Required master data (like customer, product, or service data) may be missing