How To Fix MSR_REFUND002 - Nothing found; check your selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 002

• Message text: Nothing found; check your selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND002 - Nothing found; check your selection criteria ?

  The SAP error message MSR_REFUND002 ("Nothing found; check your selection criteria") typically occurs in the context of refund processing or when trying to retrieve data related to refunds in the SAP system. This error indicates that the system could not find any records that match the selection criteria you provided.
  Causes:
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria (such as date range, document number, customer ID, etc.) do not match any existing records in the database.
  Data Not Yet Processed: The data you are looking for may not have been processed or posted yet.
  Authorization Issues: You may not have the necessary authorizations to view the data you are trying to access.
  Filters Applied: There may be filters applied in the selection screen that are too restrictive.
  Data Deletion: The records you are looking for may have been deleted or archived.
  
  Solutions:
  
  Review Selection Criteria: Double-check the selection criteria you have entered. Ensure that all fields are filled out correctly and that the values are valid.
  Broaden Search Parameters: If possible, try to broaden your search parameters (e.g., use a wider date range or fewer filters) to see if any records can be found.
  Check Data Processing: Ensure that the data you are looking for has been processed. If you are expecting recent transactions, verify that they have been posted.
  Authorization Check: Confirm that you have the necessary permissions to access the data. If not, contact your system administrator for assistance.
  Consult with IT Support: If you suspect that records may have been deleted or if you continue to encounter issues, consult with your IT support team or SAP Basis team for further investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you in retrieving refund data, such as FB60 (Enter Incoming Invoice) or FBL1N (Vendor Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation or user manuals related to refund processing for additional insights and best practices.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.