How To Fix MSR_INSP_MESSAGES228 - Unpacking not possible; inspection probably exists already

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 228

• Message text: Unpacking not possible; inspection probably exists already

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES228 - Unpacking not possible; inspection probably exists already ?

  The SAP error message MSR_INSP_MESSAGES228 indicates that an attempt to unpack a delivery or a shipment cannot be completed because an inspection lot already exists for the materials involved. This situation typically arises in the context of quality management (QM) processes within SAP, where goods receipt inspections are performed.
  Cause:
  The error occurs due to the following reasons:
  
  Existing Inspection Lot: An inspection lot has already been created for the material being unpacked. This means that the system has already initiated a quality inspection process for that specific delivery.
  Incorrect Process Flow: The process flow may not be followed correctly, leading to attempts to unpack materials that are already under inspection.
  System Configuration: There may be configuration settings in the Quality Management module that are causing this behavior.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Inspection Lots:
  
  Use transaction code QA03 to display existing inspection lots for the material in question. Verify if there is indeed an inspection lot created for the delivery.
  If an inspection lot exists, you may need to complete or cancel the inspection process before attempting to unpack again.
  
  
  
  Complete or Cancel Inspection:
  
  If the inspection is still pending, complete the inspection process using transaction code QA32 or QA11 (for recording results).
  If the inspection lot is no longer needed, you can cancel it using transaction code QA08.
  
  
  
  Review Process Flow:
  
  Ensure that the process flow for goods receipt and inspection is being followed correctly. Make sure that the goods receipt is posted before attempting to unpack.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP configuration team to review the settings in the Quality Management module. There may be specific settings that need to be adjusted to allow for the desired process flow.
  
  
  
  Check for User Exits or BAdIs:
  
  If custom developments are in place, check for any user exits or BAdIs that might be affecting the inspection lot creation process.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  QA03: Display Inspection Lot
  QA32: Change Inspection Lot
  QA11: Record Results
  QA08: Cancel Inspection Lot
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to Quality Management and Goods Receipt processes for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it. If the problem continues, consider reaching out to SAP support for further assistance.