How To Fix MSR_INSP_MESSAGES218 - Refund code changed automatically to &1 for deliv. item &2, insp. no. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 218

• Message text: Refund code changed automatically to &1 for deliv. item &2, insp. no. &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES218 - Refund code changed automatically to &1 for deliv. item &2, insp. no. &3 ?

  The SAP error message MSR_INSP_MESSAGES218 indicates that the refund code for a delivery item has been changed automatically. This typically occurs in the context of quality management and inspection processes within SAP, particularly when dealing with inspection lots and the associated delivery items.
  Cause:
  The automatic change of the refund code can be caused by several factors, including:
  
  
  Quality Inspection Results: If the inspection results for a delivery item indicate that the item does not meet quality standards, the system may automatically change the refund code to reflect the new status of the item.
  
  
  Configuration Settings: The system settings in the Quality Management (QM) module may be configured to automatically adjust refund codes based on specific criteria or inspection results.
  
  
  User Exits or BAdIs: Custom logic implemented through user exits or Business Add-Ins (BAdIs) may also lead to automatic changes in refund codes based on certain conditions.
  
  
  Data Consistency Issues: In some cases, inconsistencies in the data related to the delivery item or inspection lot may trigger the system to adjust the refund code.
  
  
  Solution:
  To resolve this issue, consider the following steps:
  
  
  Review Inspection Results: Check the inspection results for the affected delivery item. If the item has failed inspection, the change in refund code may be justified. 
  
  
  Check Configuration: Review the configuration settings in the Quality Management module to understand the rules governing refund code changes. This may involve checking the settings for inspection types, quality notifications, and refund code determination.
  
  
  Analyze Custom Logic: If there are any custom developments (user exits or BAdIs) that could affect refund code determination, review the logic to ensure it is functioning as intended.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  Test in a Development Environment: If possible, replicate the scenario in a development or test environment to better understand the conditions leading to the automatic change.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot) and QA11 (Record Results) to analyze inspection lots and results.
  Quality Management Module: Understanding the overall configuration and processes within the QM module can provide insights into how refund codes are determined and managed.
  SAP Notes: Search for SAP Notes related to the error message or refund code changes for any patches or updates that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.