How To Fix MSR_INSP_MESSAGES028 - Total insp. sales qty <> base qty of inspection &1 item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 028

• Message text: Total insp. sales qty <> base qty of inspection &1 item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES028 - Total insp. sales qty <> base qty of inspection &1 item &2 ?

  The SAP error message MSR_INSP_MESSAGES028 indicates that there is a discrepancy between the total inspection sales quantity and the base quantity of the inspection item in the system. This typically occurs during the inspection process in quality management (QM) when the quantities being inspected do not match the expected quantities.
  Cause:
  
  
  Quantity Mismatch: The total quantity of items that are being inspected does not match the base quantity defined for the inspection lot. This can happen if:
  
  The inspection lot was created with incorrect quantities.
  There were changes made to the sales order or delivery that were not reflected in the inspection lot.
  The quantities were manually adjusted in the inspection lot or during the inspection process.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the inspection lot or the related sales order, leading to inconsistencies in the expected quantities.
  
  
  Data Entry Errors: Manual entry errors during the creation of the inspection lot or during the inspection process can lead to discrepancies.
  
  
  Solution:
  
  
  Verify Inspection Lot: Check the details of the inspection lot to ensure that the quantities match the expected values. You can do this by:
  
  Navigating to the inspection lot in the SAP system and reviewing the quantities.
  Comparing the inspection lot quantities with the sales order or delivery quantities.
  
  
  
  Adjust Quantities: If there is a mismatch, you may need to adjust the quantities in the inspection lot or the related sales order/delivery to ensure they are consistent.
  
  
  Recreate Inspection Lot: If the inspection lot is significantly incorrect, it may be necessary to cancel the existing inspection lot and create a new one with the correct quantities.
  
  
  Check Configuration: Review the configuration settings for the inspection lot and related processes to ensure they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling inspection lots and quality management processes.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like QA32 (for displaying inspection lots) or QA01 (for creating inspection lots) to manage inspection lots.
  Quality Management Module: This error is related to the Quality Management (QM) module in SAP, which deals with quality control processes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the QM module for further assistance.