How To Fix MSR007 - SDF document type &1 is not activated for Advanced Returns Management

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR -

• Message number: 007

• Message text: SDF document type &1 is not activated for Advanced Returns Management

What causes this issue?

The
<DS:GLOS.3526C7EEAFAB52B9E10000009B38F974>sales document type</> &V1&
for the automatic creation of the
<DS:GLOS.3526C7B0AFAB52B9E10000009B38F974>subsequent delivery free of
charge</> has not been activated for
<DS:GLOS.47AD987B634839F4E10000000A421392>Advanced Returns Management
</>.

System Response

The system cannot create the subsequent delivery free of charge.

How to fix this error?

Choose one of the following options:
Activate the sales document type &V1& for Advanced Returns Management in
the Customizing activity <LS>Activate Advanced Returns Management for
SDF Order Types</>
Enter a suitable sales document type for the automatic creation of a
subsequent delivery free of charge in the Customizing activity
<LS>Specify Follow-Up Document Types for Customer Returns</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR007 - SDF document type &1 is not activated for Advanced Returns Management ?

  The SAP error message MSR007 indicates that a specific SDF (Service Data Framework) document type is not activated for Advanced Returns Management (ARM). This error typically arises when you are trying to process returns in SAP and the system does not recognize the document type as being configured for ARM.
  Cause:
  
  Document Type Not Activated: The specific document type (indicated by &1 in the error message) has not been activated for use with Advanced Returns Management.
  Configuration Issues: There may be a misconfiguration in the settings related to the document type in the SAP system.
  Missing Customization: The necessary customization steps to enable the document type for ARM may not have been completed.
  
  Solution:
  To resolve the MSR007 error, follow these steps:
  
  
  Check Document Type Configuration:
  
  Go to the SAP transaction code SPRO (SAP Reference IMG).
  Navigate to Logistics > Returns Management > Advanced Returns Management > Define Document Types.
  Verify if the document type in question is listed and activated for ARM.
  
  
  
  Activate Document Type:
  
  If the document type is not activated, you will need to activate it. This usually involves selecting the document type and enabling it for ARM.
  
  
  
  Review Customizing Settings:
  
  Ensure that all necessary customizing settings related to Advanced Returns Management are correctly configured. This includes checking the settings for return reasons, return types, and any other related configurations.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests are moved to the production environment where the error is occurring.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the document type can now be used with Advanced Returns Management without triggering the error.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Advanced Returns Management for detailed configuration steps and best practices.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring document types for ARM.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the MSR007 error and successfully activate the document type for Advanced Returns Management in your SAP system.