How To Fix MSITEM028 - No correspondence was requested


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSITEM - Line Item Display with ALV, RFITEM**

  • Message number: 028

  • Message text: No correspondence was requested

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSITEM028 - No correspondence was requested ?

    The SAP error message MSITEM028: No correspondence was requested typically occurs in the context of materials management or inventory management processes. This error indicates that the system did not find any correspondence (such as a document or message) that was expected to be generated for a specific transaction or item.

    Causes:

    1. Missing Correspondence Settings: The system may not have been configured to generate correspondence for the specific transaction type or item.
    2. Incorrect Document Status: The document or transaction may not be in a status that allows for correspondence to be generated.
    3. User Input Error: The user may not have selected the appropriate options or parameters that would trigger the correspondence.
    4. System Configuration Issues: There may be issues with the configuration of the relevant modules in SAP that prevent correspondence from being generated.

    Solutions:

    1. Check Correspondence Settings:

      • Navigate to the relevant configuration settings in SAP (usually found in SPRO under the materials management or inventory management sections).
      • Ensure that the correspondence type is correctly set up for the transaction you are working with.
    2. Review Document Status:

      • Check the status of the document or transaction. Ensure that it is in a state that allows for correspondence to be generated.
      • If necessary, change the status or complete any required steps to enable correspondence.
    3. Verify User Input:

      • Double-check the parameters and options selected when attempting to generate correspondence. Ensure that all required fields are filled out correctly.
    4. Consult SAP Documentation:

      • Refer to SAP help documentation or notes related to the specific transaction or module you are working with for additional guidance.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in generating correspondence, such as ME23N (Display Purchase Order) or MB51 (Material Document List).
    • SAP Notes: Search for SAP Notes related to MSITEM028 for any known issues or patches that may address the problem.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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