How To Fix MSINT491 - Enter whether Smart Form or PDF Form is to be used


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSINT - Interest Calculation, Reports RFINT****

  • Message number: 491

  • Message text: Enter whether Smart Form or PDF Form is to be used

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MSINT491 - Enter whether Smart Form or PDF Form is to be used ?

    The SAP error message MSINT491 typically occurs when there is a configuration issue related to the output type settings in the SAP system, specifically when generating output documents such as invoices, delivery notes, or other forms. This error indicates that the system requires a specification of whether to use a Smart Form or a PDF Form for the output, but this specification is missing or not properly configured.

    Cause:

    1. Missing Configuration: The output type may not have been configured to specify whether to use a Smart Form or a PDF Form.
    2. Incorrect Output Type Settings: The output type settings may be incomplete or incorrect, leading to ambiguity in the form type to be used.
    3. Form Assignment Issues: The Smart Form or PDF Form may not be correctly assigned to the output type in the configuration.

    Solution:

    To resolve the MSINT491 error, follow these steps:

    1. Check Output Type Configuration:

      • Go to transaction code NACE.
      • Select the appropriate application area (e.g., Sales, Purchasing).
      • Find the output type that is causing the error.
      • Ensure that the output type is correctly configured to specify whether to use a Smart Form or a PDF Form.
    2. Assign the Form:

      • In the output type configuration, check the "Processing routines" section.
      • Ensure that the correct Smart Form or PDF Form is assigned to the output type.
      • If necessary, create or modify the form assignment.
    3. Test the Output:

      • After making the necessary changes, test the output generation again to see if the error persists.
    4. Check for User Exits or Enhancements:

      • If there are any user exits or enhancements that modify the output processing, ensure they are not interfering with the form selection.
    5. Consult Documentation:

      • Review SAP documentation or notes related to output types and forms for any additional guidance or updates.

    Related Information:

    • Smart Forms: A tool in SAP for designing and maintaining forms. It allows for the creation of forms without the need for programming knowledge.
    • PDF Forms: These are forms that can be generated in PDF format, often used for official documents that need to be printed or shared electronically.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (Output Types), SMARTFORMS (Smart Forms), and SFP (Form Builder for PDF Forms) for managing forms and output types.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as there may be underlying issues with the system configuration or custom developments affecting the output processing.

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