How To Fix MSI_CUST_PRODCAT205 - Key mapping for service type &1 exists, but category &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: MSI_CUST_PRODCAT - Message Class for Loading to Category Hierarchies

• Message number: 205

• Message text: Key mapping for service type &1 exists, but category &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSI_CUST_PRODCAT205 - Key mapping for service type &1 exists, but category &2 not found ?

  The SAP error message MSI_CUST_PRODCAT205 indicates that there is a key mapping for a service type, but the corresponding category is not found in the system. This typically occurs in the context of product categorization or service management within SAP, particularly when dealing with Master Data Management (MDM) or similar modules.
  Cause:
  
  Missing Category: The specified category (&2) does not exist in the system. This could be due to data not being uploaded correctly or the category being deleted or not created.
  Incorrect Configuration: There may be a configuration issue where the service type (&1) is mapped to a category that is not defined in the system.
  Data Inconsistency: There might be inconsistencies in the data, such as incorrect entries in the mapping tables or missing entries in the relevant master data.
  
  Solution:
  
  
  Check Category Existence:
  
  Verify if the category specified in the error message (&2) exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like SPRO for configuration or MM01 for material master) and checking the category definitions.
  
  
  
  Create or Correct the Category:
  
  If the category does not exist, you will need to create it. Ensure that all necessary attributes and settings are configured correctly.
  If the category exists but is not correctly configured, make the necessary adjustments.
  
  
  
  Review Key Mapping:
  
  Check the key mapping configuration for the service type (&1). Ensure that it is correctly linked to the appropriate category.
  You can review the mapping tables or configuration settings in the relevant module (e.g., using transaction OMC1 for service types).
  
  
  
  Data Consistency Check:
  
  Run consistency checks on your master data to identify any discrepancies. This can help in identifying other potential issues that may not be directly related to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to product categorization and service management for additional guidance on resolving this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration or data context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, MM01, OMC1, and others that pertain to product and service management.
  SAP Notes: Search for SAP Notes related to the error message or similar issues in the SAP Support Portal.
  Master Data Management: Understanding the principles of master data management in SAP can help in troubleshooting and preventing similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the cause of the MSI_CUST_PRODCAT205 error message in your SAP system.