How To Fix MSI_CUST_PRODCAT202 - Service types: root category not found

MSI_CUST_PRODCAT202 - Overview

• Message type: E = Error

• Message class: MSI_CUST_PRODCAT - Message Class for Loading to Category Hierarchies

• Message number: 202

• Message text: Service types: root category not found

Self-Explanatory Message

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MSI_CUST_PRODCAT202 - Details

• The SAP error message "MSI_CUST_PRODCAT202: Service types: root category not found" typically occurs in the context of the SAP Master Data Governance (MDG) or SAP Product Lifecycle Management (PLM) systems when there is an issue with the product category structure. This error indicates that the system is unable to find a root category for the specified service type, which is necessary for the categorization of products or services.
  Causes:
  
  Missing Root Category: The root category for the specified service type may not be defined in the system.
  Incorrect Configuration: There may be a misconfiguration in the product category hierarchy or the service type settings.
  Data Inconsistency: There could be inconsistencies in the master data that prevent the system from recognizing the root category.
  Authorization Issues: The user may not have the necessary authorizations to access the required category data.
  
  Solutions:
  
  
  Check Category Hierarchy:
  
  Navigate to the product category management area in SAP and verify that the root category