How To Fix MSI_CUST007 - Conversion failed, entry with key 'MATCONV' missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSI_CUST - Message Class for Customizing Load

  • Message number: 007

  • Message text: Conversion failed, entry with key 'MATCONV' missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSI_CUST007 - Conversion failed, entry with key 'MATCONV' missing ?

    The SAP error message MSI_CUST007: Conversion failed, entry with key 'MATCONV' missing typically indicates that there is a missing configuration or entry in the material conversion settings within the SAP system. This error often arises in the context of material management or when dealing with material master data.

    Cause:

    1. Missing Configuration: The error suggests that the system is trying to perform a material conversion but cannot find the necessary configuration or mapping for the material conversion process. This could be due to missing entries in the relevant tables or configuration settings.
    2. Incorrect Material Type: The material type being used may not be properly defined for conversion, or it may not exist in the system.
    3. Data Inconsistency: There may be inconsistencies in the data related to material master records or conversion settings.

    Solution:

    1. Check Configuration:

      • Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration settings for material conversion.
      • Ensure that the necessary entries for material conversion (MATCONV) are present and correctly configured.
    2. Verify Material Master Data:

      • Use transaction code MM03 to check the material master data for the materials involved in the conversion process.
      • Ensure that the materials are correctly defined and that all necessary views are maintained.
    3. Check Customizing Settings:

      • If you are using custom material types or conversion processes, ensure that these are properly defined in the system.
      • Look for any user-exits or enhancements that might affect the material conversion process.
    4. Review Error Logs:

      • Check the application logs (transaction code SLG1) for more detailed information about the error and any related messages that could provide additional context.
    5. Consult Documentation:

      • Review SAP documentation or notes related to material conversion and the specific error message for any additional guidance or known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production environment.

    Related Information:

    • Transaction Codes:
      • MM03: Display Material
      • SPRO: Customizing Implementation Guide
      • SLG1: Application Log
    • Tables:
      • Check relevant tables such as MARA (General Material Data), MARC (Plant Data for Material), and any custom tables related to material conversion.
    • SAP Notes: Search for SAP Notes related to the error message or material conversion issues in the SAP Support Portal.

    By following these steps, you should be able to identify and resolve the cause of the MSI_CUST007 error in your SAP system.

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