How To Fix MSI_CUST006 - Backup of data for message control failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MSI_CUST - Message Class for Customizing Load

• Message number: 006

• Message text: Backup of data for message control failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSI_CUST006 - Backup of data for message control failed ?

  The SAP error message MSI_CUST006, which indicates that the backup of data for message control has failed, typically arises in the context of message control settings in the SAP system. This error can occur during various operations, such as when trying to configure or manage message control settings for different business processes.
  Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the message control setup.
  Authorization Problems: The user executing the operation may not have the necessary authorizations to perform the backup.
  Database Issues: There could be underlying database issues, such as connectivity problems or database locks that prevent the backup from being completed.
  System Errors: Temporary system errors or inconsistencies in the SAP environment can also lead to this error.
  Transport Issues: If the message control settings are being transported from one system to another, issues during the transport process can cause this error.
  
  Solutions:
  
  Check Configuration: Review the message control configuration settings to ensure they are complete and correct. Make sure all required fields are filled out properly.
  User Authorizations: Verify that the user has the necessary authorizations to perform the backup operation. You may need to consult with your SAP security team to ensure proper roles are assigned.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any locks or connectivity issues that might be affecting the backup process.
  System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the failure.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve temporary issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SM21 (for system logs), and SU53 (to check authorization issues).
  Documentation: Review SAP documentation related to message control and backup processes to understand the expected behavior and configuration requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the MSI_CUST006 error effectively.