How To Fix MSGSERVER028 - Counter has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGSERVER - Messages for Message Server

• Message number: 028

• Message text: Counter has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSGSERVER028 - Counter has been deleted ?

  The SAP error message MSGSERVER028, which states "Counter has been deleted," typically occurs in the context of SAP's message server when there is an issue with the message counter that tracks the number of messages sent or received. This can happen for various reasons, including system configuration issues, network problems, or inconsistencies in the message server's state.
  Causes:
  
  Configuration Issues: Incorrect settings in the SAP system configuration can lead to the message server not being able to track message counters properly.
  Network Problems: If there are network interruptions or issues with the communication between the application servers and the message server, it may result in the deletion of counters.
  System Updates or Changes: Changes in the system, such as updates or patches, may inadvertently affect the message server's operation.
  Resource Limitations: If the system is running low on resources (like memory or processing power), it may lead to unexpected behavior, including the deletion of counters.
  
  Solutions:
  
  Check Configuration: Review the configuration settings of the message server and ensure they are set correctly. This includes checking parameters in the instance profile and ensuring that the message server is properly configured to handle message traffic.
  Restart the Message Server: Sometimes, simply restarting the message server can resolve temporary issues. This can help reset the state and reinitialize the counters.
  Monitor Network Stability: Ensure that the network connections between the application servers and the message server are stable. Check for any network issues that could be causing interruptions.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues related to the message server.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide detailed solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM51 (to view application servers) and SM21 (to check system logs) to gather more information about the state of your SAP system.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more in-depth troubleshooting based on your specific system configuration and logs.
  
  By following these steps, you should be able to diagnose and resolve the MSGSERVER028 error in your SAP environment.