How To Fix MSGSERVER027 - Counter & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGSERVER - Messages for Message Server

• Message number: 027

• Message text: Counter & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSGSERVER027 - Counter & not found ?

  The SAP error message "MSGSERVER027 Counter & not found" typically indicates that the system is unable to find a specific counter that is expected to be present in the message server. This can occur in various scenarios, often related to system configuration or communication issues.
  Causes:
  
  Configuration Issues: The counter may not be properly configured in the SAP system. This could be due to missing entries in the configuration tables or incorrect settings.
  System Load: If the system is under heavy load, it may not be able to process requests properly, leading to missing counters.
  Network Issues: Problems with network connectivity between the application server and the message server can lead to this error.
  Message Server Problems: The message server itself may be experiencing issues or may not be running correctly.
  Version Mismatch: If there are different versions of components in the SAP landscape, it may lead to inconsistencies, including missing counters.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the message server and ensure that all necessary counters are defined correctly.
  Restart Message Server: Sometimes, simply restarting the message server can resolve transient issues.
  Check System Logs: Look into the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Network Diagnostics: Ensure that there are no network issues affecting communication between the application server and the message server.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Consult Documentation: Review the official SAP documentation for any specific guidance related to the message server and counters.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SMMS (Message Server Monitor) to monitor the status of the message server and its counters.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it impacts production systems.
  
  By following these steps, you should be able to diagnose and potentially resolve the "MSGSERVER027 Counter & not found" error in your SAP environment.