How To Fix MSGSERVER004 - Statistics have been deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSGSERVER - Messages for Message Server

  • Message number: 004

  • Message text: Statistics have been deactivated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSGSERVER004 - Statistics have been deactivated ?

    The SAP error message MSGSERVER004 indicates that statistics gathering for the specified object has been deactivated. This can occur in various contexts within SAP, such as when dealing with performance monitoring or logging.

    Cause

    The primary causes for this error message can include:

    1. Configuration Settings: Statistics gathering may have been explicitly disabled in the system configuration settings.
    2. System Performance: In some cases, statistics gathering may be turned off to improve system performance, especially in high-load environments.
    3. User Permissions: The user may not have the necessary permissions to access or modify the statistics settings.
    4. Technical Issues: There may be underlying technical issues or bugs that prevent statistics from being collected.

    Solution

    To resolve the MSGSERVER004 error, you can take the following steps:

    1. Check Configuration:

      • Go to the relevant configuration settings in the SAP system (e.g., transaction codes like RZ10, RZ11, or RZ20).
      • Ensure that statistics gathering is enabled for the relevant objects.
    2. Review System Parameters:

      • Check the system parameters related to statistics. You can use transaction RZ11 to view and modify parameters.
      • Look for parameters like rdisp/statistics and ensure they are set to allow statistics gathering.
    3. User Permissions:

      • Verify that the user has the necessary authorizations to access and modify statistics settings. You may need to consult with your SAP security team.
    4. Restart Services:

      • If changes are made to the configuration, it may be necessary to restart the relevant services or the entire SAP system for the changes to take effect.
    5. Check for Notes and Patches:

      • Look for any SAP Notes or patches that may address known issues related to statistics gathering. You can search the SAP Support Portal for relevant updates.
    6. Consult Documentation:

      • Review the official SAP documentation for your specific version to understand the implications of enabling or disabling statistics gathering.

    Related Information

    • SAP Notes: Check SAP Notes related to performance monitoring and statistics gathering for your specific SAP version.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ST03N (Workload and Performance Statistics) and ST04 (Database Performance Analysis).
    • Performance Monitoring: Understand the importance of statistics in performance monitoring and how they can help in diagnosing issues within the SAP system.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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