How To Fix MSGC_SE_EAM121 - Service Requests found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSGC_SE_EAM - EAM messages for services

  • Message number: 121

  • Message text: Service Requests found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MSGC_SE_EAM121 - Service Requests found. ?

    The SAP error message MSGC_SE_EAM121 typically indicates that there are service requests found in the system that may need to be addressed. This message is often related to the Enterprise Asset Management (EAM) module in SAP, and it can occur in various contexts, such as during the processing of work orders, service notifications, or other related transactions.

    Cause:

    The error message MSGC_SE_EAM121 usually arises due to one or more of the following reasons:

    1. Pending Service Requests: There are open or pending service requests that need to be processed or closed before proceeding with the current transaction.
    2. Incomplete Data: The service requests may have incomplete or incorrect data that prevents further processing.
    3. Authorization Issues: The user may not have the necessary authorizations to view or process the service requests.
    4. System Configuration: There may be configuration issues in the EAM module that are causing the system to flag these service requests.

    Solution:

    To resolve the MSGC_SE_EAM121 error, you can take the following steps:

    1. Review Open Service Requests:

      • Navigate to the service request management area in SAP and check for any open or pending service requests.
      • Ensure that all necessary actions have been taken on these requests.
    2. Complete or Close Requests:

      • If there are service requests that are incomplete, complete the required fields or take the necessary actions to close them.
    3. Check Authorizations:

      • Verify that you have the appropriate authorizations to view and process service requests. If not, contact your SAP security administrator to obtain the necessary permissions.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to the EAM module for any specific guidelines on handling service requests.
    5. System Configuration:

      • If the issue persists, consult with your SAP Basis or EAM configuration team to check for any configuration issues that may be causing the error.
    6. Contact SAP Support:

      • If you are unable to resolve the issue with the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Work Order), IW32 (Change Work Order), and IW33 (Display Work Order) to manage service requests effectively.
    • SAP Notes: Check for any SAP Notes related to MSGC_SE_EAM121 for additional insights or patches that may address the issue.
    • Training and Documentation: Ensure that users are trained on the EAM processes and understand how to manage service requests effectively.

    By following these steps, you should be able to address the MSGC_SE_EAM121 error and continue with your work in the SAP system.

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