How To Fix MSG_CL_ER246 - Classification &1(&2) is used by SR Views and can not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_CL_ER - Message Class for Enterprise Registry

• Message number: 246

• Message text: Classification &1(&2) is used by SR Views and can not be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_CL_ER246 - Classification &1(&2) is used by SR Views and can not be deleted ?

  The SAP error message MSG_CL_ER246 indicates that a classification object (specifically a class) is being used by Service Request (SR) Views and cannot be deleted. This is a common issue when trying to manage classification data in SAP, particularly in the context of the SAP Customer Relationship Management (CRM) or SAP S/4HANA systems.
  Cause:
  The error occurs because the classification object (class) you are trying to delete is still in use by one or more Service Request Views. In SAP, certain objects are interlinked, and if a class is being referenced or utilized by other components (like SR Views), it cannot be deleted until those references are removed.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify Dependencies:
  
  Check which Service Request Views are using the classification class. You can do this by navigating to the relevant transaction codes or using the classification management tools in SAP.
  Use transaction codes like CL02 (Change Class) to view the class details and see where it is being used.
  
  
  
  Remove References:
  
  Once you identify the SR Views that are using the class, you will need to either modify those views to remove the dependency on the class or delete the views if they are no longer needed.
  If the SR Views are still required, consider changing the configuration to use a different classification class.
  
  
  
  Delete the Class:
  
  After ensuring that there are no remaining references to the class in the SR Views, you can proceed to delete the class using transaction code CL02 (Change Class) and then selecting the delete option.
  
  
  
  Check for Other Dependencies:
  
  It’s also a good practice to check for any other dependencies or references to the class in other areas of the system to avoid similar issues in the future.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  CL01: Create Class
  CL02: Change Class
  CL03: Display Class
  CRMD_ORDER: Manage Service Requests
  
  
  Documentation: Refer to SAP Help documentation for classification management and service request management for more detailed guidance on managing classes and their dependencies.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional solutions related to classification and service requests.
  
  By following these steps, you should be able to resolve the error and successfully delete the classification class if it is no longer needed.