How To Fix MSAM_CL021 - Partner processing is not active in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: MSAM_CL - Message Class for MSAM

• Message number: 021

• Message text: Partner processing is not active in customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSAM_CL021 - Partner processing is not active in customizing ?

  The SAP error message MSAM_CL021 indicates that partner processing is not active in the customizing settings for the relevant application. This error typically arises in the context of materials management or logistics processes where partner functions are required but not properly configured.
  Cause:
  The error occurs when the system attempts to process a transaction that requires partner processing (such as vendor or customer data) but finds that the necessary settings have not been activated in the customizing (configuration) settings. This can happen due to:
  
  Missing Configuration: The partner processing settings for the relevant application area (like purchasing, sales, etc.) have not been defined.
  Inactive Partner Types: The partner types that are supposed to be used in the transaction are not activated or configured correctly.
  Incorrect Assignment: The assignment of partner functions to the relevant master data (like material master, vendor master, etc.) is not set up.
  
  Solution:
  To resolve the MSAM_CL021 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to the relevant area (e.g., Materials Management, Sales and Distribution).
  Look for settings related to partner processing (e.g., "Define Partner Functions" or "Activate Partner Processing").
  Ensure that partner processing is activated for the relevant application.
  
  
  
  Activate Partner Types:
  
  Ensure that the necessary partner types (like vendor, customer, etc.) are activated in the system.
  Check the configuration for partner roles and ensure they are correctly assigned.
  
  
  
  Review Master Data:
  
  Check the master data (like material master, vendor master) to ensure that the partner functions are correctly assigned.
  If necessary, update the master data to include the required partner information.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on partner processing in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing, MM01 for material master creation, or ME21N for purchase order creation.
  SAP Notes: Check SAP Notes for any known issues or patches related to partner processing.
  User Roles: Ensure that the user has the necessary authorizations to access and modify partner processing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.