How To Fix MSAM_CL007 - No user authorization to modify maintenance or service order

SAP Error Message - Details

• Message type: E = Error

• Message class: MSAM_CL - Message Class for MSAM

• Message number: 007

• Message text: No user authorization to modify maintenance or service order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSAM_CL007 - No user authorization to modify maintenance or service order ?

  The SAP error message MSAM_CL007 indicates that a user does not have the necessary authorization to modify a maintenance or service order. This is a common issue in SAP systems where user roles and authorizations are strictly controlled to ensure data integrity and security.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Insufficient Authorizations: The user’s role does not include the necessary authorizations to modify maintenance or service orders.
  Authorization Object Restrictions: Specific authorization objects related to maintenance orders (e.g., I_MAINT_ORDER, I_SERVICE_ORDER) may not be assigned to the user.
  Profile Issues: The user profile may not be correctly configured to allow modifications to the relevant order types.
  Organizational Level Restrictions: The user may not have access to the organizational units associated with the orders they are trying to modify.
  
  Solution:
  To resolve the MSAM_CL007 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction SU01 to review the user’s roles and authorizations.
  
  
  
  Review Role Assignments:
  
  Ensure that the user has the appropriate roles assigned that include the necessary authorizations for modifying maintenance or service orders.
  If the user needs additional roles, work with your SAP security team to assign the correct roles.
  
  
  
  Modify Authorization Objects:
  
  If the user has the correct roles but still encounters the error, check the specific authorization objects related to maintenance and service orders.
  Ensure that the user has the necessary authorizations for the relevant order types and organizational levels.
  
  
  
  Consult with Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the modification of the maintenance or service order again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for maintenance and service orders, such as I_MAINT_ORDER and I_SERVICE_ORDER.
  Transaction Codes: Common transaction codes related to maintenance orders include:
  
  IW31: Create Maintenance Order
  IW32: Change Maintenance Order
  IW33: Display Maintenance Order
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on authorization management and troubleshooting authorization issues.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the MSAM_CL007 error.