How To Fix /MOC/CONFIG155 - E-mail address for business partner missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/CONFIG -

• Message number: 155

• Message text: E-mail address for business partner missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/CONFIG155 - E-mail address for business partner missing ?

  The SAP error message /MOC/CONFIG155 indicating that the "E-mail address for business partner is missing" typically arises in scenarios where an email address is required for a business partner but has not been provided in the system. This can occur in various contexts, such as when trying to send notifications, alerts, or other communications that require an email address.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the business partner record does not have an email address assigned to it.
  Incorrect Configuration: There may be configuration settings in the system that require an email address for certain processes or transactions.
  Data Entry Error: The email address may have been omitted during the creation or update of the business partner record.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner master data in SAP.
  Verify if the email address field is populated. If it is empty, enter a valid email address.
  
  
  
  Update Business Partner:
  
  If the email address is missing, update the business partner record with the correct email address.
  Ensure that the email format is valid (e.g., [e-mail]).
  
  
  
  Review Configuration Settings:
  
  Check if there are any specific configuration settings that enforce the requirement of an email address for business partners.
  If necessary, consult with your SAP administrator or functional consultant to adjust these settings.
  
  
  
  Test the Process:
  
  After updating the email address, re-attempt the process that triggered the error to ensure that it has been resolved.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or support resources for further troubleshooting steps.
  
  
  
  Related Information:
  
  Business Partner Role: Ensure that the business partner has the appropriate roles assigned that may require an email address.
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Authorizations: Ensure that you have the necessary authorizations to view and edit business partner data.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.