How To Fix /MOC/CONFIG154 - Telephone number for business partner missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/CONFIG -

• Message number: 154

• Message text: Telephone number for business partner missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/CONFIG154 - Telephone number for business partner missing ?

  The SAP error message /MOC/CONFIG154 indicates that a telephone number for a business partner is missing. This error typically arises in scenarios where a business partner's contact information is required for processes such as order processing, customer relationship management, or other business transactions.
  Cause:
  The primary cause of this error is that the business partner record does not have a telephone number assigned. This can happen due to:
  
  Incomplete data entry when creating or updating the business partner.
  Data migration issues where telephone numbers were not transferred correctly.
  Business partner records that were created without the necessary contact information.
  
  Solution:
  To resolve the error, you need to ensure that the business partner has a valid telephone number assigned. Here are the steps to do this:
  
  
  Access the Business Partner Master Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  
  
  
  Find the Business Partner:
  
  Enter the business partner number or search for it using the search criteria.
  
  
  
  Edit the Business Partner:
  
  Once you have located the business partner, click on the "Edit" button to modify the details.
  
  
  
  Add Telephone Number:
  
  Navigate to the "Address" or "Contact Information" section (the exact location may vary based on your SAP version).
  Enter the required telephone number in the appropriate field.
  
  
  
  Save Changes:
  
  After entering the telephone number, save the changes to the business partner record.
  
  
  
  Re-test the Process:
  
  After updating the business partner information, re-run the process that triggered the error to ensure that it has been resolved.
  
  
  
  Related Information:
  
  Business Partner Roles: Ensure that the business partner has the correct roles assigned, as certain roles may require specific contact information.
  Data Validation: Implement data validation checks during the creation or update of business partner records to prevent missing critical information like telephone numbers.
  User Training: Train users on the importance of entering complete and accurate information when creating or updating business partner records.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to business partner data management.
  
  By following these steps, you should be able to resolve the /MOC/CONFIG154 error and ensure that your business partner records are complete with the necessary contact information.