How To Fix MN692 - Income from sett. doc. &1, item &2 cannot be determined (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 692

• Message text: Income from sett. doc. &1, item &2 cannot be determined (internal error)

What causes this issue?

Translation: supplier billing document, customer billing document
The income for item &V2& of settlement document &V1& (document category
&V3&) was not determined.

System Response

The system cannot execute the function you requested.

How to fix this error?

Contact your system administrator, as this is due to an internal program
error.

Procedure for System Administrators

The error occurred in function module &V4&, which has not created the
data requested.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN692 - Income from sett. doc. &1, item &2 cannot be determined (internal error) ?

  The SAP error message MN692, which states "Income from sett. doc. &1, item &2 cannot be determined (internal error)," typically occurs in the context of settlement documents in SAP, particularly in the area of Asset Accounting or Project System. This error indicates that the system is unable to determine the income related to a specific settlement document and item, which can be due to various reasons.
  Possible Causes:
  
  Missing or Incomplete Data: The settlement document or item may not have all the necessary data or configurations set up correctly.
  Configuration Issues: There may be issues with the configuration of the settlement rules or the related accounts in the system.
  Master Data Issues: The master data for the asset or project may be incomplete or incorrect, leading to the inability to determine the income.
  System Bugs: There could be a bug or inconsistency in the SAP system that is causing this internal error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain data, leading to this error.
  
  Solutions:
  
  Check Settlement Document: Review the settlement document and ensure that all necessary fields are filled out correctly. Verify that the document is complete and valid.
  Review Configuration: Check the configuration settings for the settlement rules in the relevant module (e.g., Asset Accounting or Project System). Ensure that the accounts and rules are set up correctly.
  Validate Master Data: Ensure that the master data for the asset or project is complete and accurate. This includes checking the asset master records, project definitions, and any related cost elements.
  Run Consistency Checks: Use transaction codes like OABN (for Asset Accounting) or CJEN (for Project System) to run consistency checks and identify any discrepancies.
  Check for System Notes: Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases notes that provide fixes for known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction codes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OABN (for Asset Accounting) and CJ20N (for Project System) to help diagnose and resolve issues.
  SAP Notes: Regularly check the SAP Support Portal for any notes related to this error message, as they may provide specific guidance or patches.
  Documentation: Review SAP documentation related to settlement processes in Asset Accounting or Project System for additional insights into configuration and troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the MN692 error and implement a solution to resolve it.