How To Fix MN690 - An error has occurred during the processing of a reversal document

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 690

• Message text: An error has occurred during the processing of a reversal document

What causes this issue?

When a reversal document is created for a settlement document for
subsequent settlement, the income update must be reversed if the
document is released to Accounting.
The reversal document must be entered in the index of all settlement
documents for the condition record.
An error occurred here.

System Response

Income and provisions for accruced income are not udated at all (for
the settlement document), so that datasets are not damaged. The index
entries for the reversal document are not created.

How to fix this error?

The exact cause of the error can be found in further additional
messages. The arrangement concerned is &V1&.
This is probably due to a data inconsistency (e.g. in Customizing for
the arrangement data) or an internal program error. If necessary,
contact your system administrator.
Correct the error. Then repeat the statistical update of incomes and
create the missing index entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN690 - An error has occurred during the processing of a reversal document ?

  The SAP error message MN690, which states "An error has occurred during the processing of a reversal document," typically occurs during the reversal of a document in the SAP system, particularly in the context of materials management or inventory management. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Document Status: The document you are trying to reverse may already be in a status that does not allow for reversal (e.g., it may have already been reversed or canceled).
  Posting Period: The posting period for the document may be closed, preventing any further changes or reversals.
  Configuration Issues: There may be configuration issues in the system related to the document type or the movement type being used for the reversal.
  Missing Data: Required data for the reversal may be missing or incorrect, such as account assignments or material master data.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  
  Solutions:
  
  Check Document Status: Verify the status of the document you are trying to reverse. Ensure it is eligible for reversal.
  Open Posting Period: Check if the posting period is open for the date of the original document. If it is closed, you may need to open it or use a different period.
  Review Configuration: Consult with your SAP configuration team to ensure that the document type and movement type settings are correct.
  Validate Data: Ensure that all required fields and data are correctly filled in for the reversal. Check for any missing or incorrect entries.
  Authorization Check: Confirm that you have the necessary permissions to perform the reversal. If not, contact your system administrator.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) for handling material documents.
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to material management and document reversal processes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.