How To Fix MN565 - Updating for purchasing document &, item &, incomplete (deliv. schedule)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 565

• Message text: Updating for purchasing document &, item &, incomplete (deliv. schedule)

What causes this issue?

Purchasing document &V1&, item &V2& is relevant to "subsequent
settlement" accounting with respect to a condition record belonging to
rebate arrangement &V3&.
This was determined during the entry of the purchasing document item or
via the function "Compilation of supplementary supplier business volume"
and recorded in a database table.
The supplier business volume has not been updated in respect of all
schedule lines of purchasing document &V1&, item &V2& (i.e. some updates
are missing).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Carry out the supplier business volume update for rebate arrangement
&V3& using the function <LS>Compilation of (supplementary) supplier
business volume data</>.
Refer to the list output for details of the relevant schedule line(s).
This situation will usually be due to a subsequently entered condition
record belonging to the rebate arrangement. You can see this
from the price determination data of the purchasing document item
(condition record was not drawn) or
from an indicator in the list output of the function <LS>Compilation of
(supplementary) supplier business volume</>.
Be sure to note that the supplier business volumes relevant to
"subsequent settlement" in the statistics are incorrect. If you carry
out settlement accounting for the relevant condition record or have
already done so, the results may be faulty. At all events, you should
therefore check any settlement accounting already effected.
You can correct faulty settlement accounting by repeating the process
(cancel the settlement document if necessary). If interim settlement is
involved, the relevant business volume will be taken into account in the
following settlement.
If periodic partial settlement is carried out with respect to the rebate
arrangement, and a final settlement based on the total business volume
is due to be carried out (see Customizing, arrangement type), the
difference in business volumes will be taken into account in final
settlement accounting.
You can allow for such a difference at the time of final settlement by
carrying out a business volume comparison and agreement process
beforehand.
The affected condition record has the (internal) number &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN565 - Updating for purchasing document &, item &, incomplete (deliv. schedule) ?

  The SAP error message MN565 indicates that there is an issue with updating a purchasing document and its associated delivery schedule. This error typically arises when there are inconsistencies or missing information in the delivery schedule of a purchase order (PO) or when the system is unable to process the update due to certain conditions not being met.
  Causes of Error MN565
  
  
  Incomplete Delivery Schedule: The delivery schedule for the purchasing document may not be fully defined, meaning that there are missing delivery dates or quantities.
  
  
  Document Status: The purchasing document may be in a status that does not allow for updates, such as being locked or already processed.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the purchasing document, such as mismatched item numbers or incorrect vendor information.
  
  
  Configuration Issues: There could be configuration settings in the SAP system that are preventing the update from being processed correctly.
  
  
  Authorization Issues: The user attempting to make the update may not have the necessary authorizations to modify the purchasing document.
  
  
  Solutions to Error MN565
  
  
  Check Delivery Schedule: Review the delivery schedule for the purchasing document to ensure that all required fields are filled out correctly. Make sure that all delivery dates and quantities are specified.
  
  
  Review Document Status: Check the status of the purchasing document to ensure it is not locked or in a state that prevents updates. If necessary, unlock the document or change its status.
  
  
  Validate Data: Ensure that all data related to the purchasing document is consistent and correct. This includes checking item numbers, vendor information, and any other relevant details.
  
  
  Configuration Review: If the issue persists, consult with your SAP configuration team to review the settings related to purchasing documents and delivery schedules. They may need to adjust certain parameters.
  
  
  Authorization Check: Verify that the user has the necessary permissions to update the purchasing document. If not, the user may need to request additional authorizations.
  
  
  Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order) and ME23N (Display Purchase Order) to review and modify purchasing documents.
  
  
  SAP Notes: Search for SAP Notes related to error MN565 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  
  
  Documentation: Refer to SAP documentation for purchasing and procurement processes to understand the requirements for delivery schedules and purchasing documents.
  
  
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the MN565 error and implement a solution to resolve it.