How To Fix MN564 - Schedule line records do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 564

• Message text: Schedule line records do not exist

Self-Explanatory Message

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• What is the cause and solution for SAP error message MN564 - Schedule line records do not exist ?

  The SAP error message MN564 ("Schedule line records do not exist") typically occurs in the context of materials management and sales and distribution processes when trying to process a sales order, delivery, or similar transaction that requires schedule line data. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Missing Schedule Line Data: The most common cause is that the schedule line data for the item in question has not been created or is missing. This can happen if the item is not configured correctly in the system.
  
  
  Incorrect Item Category: The item category assigned to the material may not be set up to allow schedule lines. Certain item categories do not require schedule lines, which can lead to this error.
  
  
  Delivery Date Issues: If the delivery date is set incorrectly or if the system cannot determine a valid delivery date, it may not generate the necessary schedule lines.
  
  
  Sales Order Configuration: The sales order may not be configured correctly, leading to the absence of schedule line data.
  
  
  Material Master Data Issues: The material master data may not be set up correctly, particularly in the sales and distribution views.
  
  
  Solutions:
  
  
  Check Schedule Line Data: Verify if the schedule line data exists for the relevant sales order or delivery. You can do this by checking the item details in the sales order or delivery document.
  
  
  Review Item Category: Ensure that the item category assigned to the material allows for schedule lines. You may need to change the item category or adjust its configuration in the system.
  
  
  Check Delivery Dates: Make sure that the delivery dates are set correctly and that they fall within acceptable ranges. Adjust the dates if necessary.
  
  
  Review Sales Order Configuration: Check the configuration of the sales order to ensure that all required fields are filled out correctly and that the order is valid.
  
  
  Material Master Data: Review the material master data to ensure that all necessary views (especially sales and distribution) are properly maintained. Ensure that the material is set up for sales and has the correct sales organization data.
  
  
  Transaction Codes: Use transaction codes like VA03 (Display Sales Order) or VL03N (Display Outbound Delivery) to check the details of the sales order or delivery.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), VL01N (Create Outbound Delivery), and VL02N (Change Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Exits and Enhancements: If custom logic is implemented, ensure that it does not interfere with the creation of schedule lines.
  
  By following these steps, you should be able to identify the cause of the MN564 error and implement the appropriate solution.