How To Fix MN399 - Main condition record (item data) missing (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 399

• Message text: Main condition record (item data) missing (internal error)

What causes this issue?

The system needs the associated main condition record for a period
condition record (internal number &V1&). The former has the (internal)
number &V2&. However, the condition record (item data) is missing.
The affected rebate arrangement has the number &V3& (may be missing).
The error occurred in function module &V4&.
This situation may be due to one of the following reasons:
faulty call of function module with invalid or inconsistent data
database error (i.e. the condition record does not exist in the
database table (KONP)

System Response

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN399 - Main condition record (item data) missing (internal error) ?

  The SAP error message MN399, which states "Main condition record (item data) missing (internal error)," typically occurs in the context of pricing and condition records in SAP. This error indicates that the system is unable to find a valid condition record for the pricing procedure being executed, which can lead to issues in sales order processing, billing, or other related transactions.
  Causes:
  
  
  Missing Condition Records: The most common cause is that the necessary condition records for pricing are not maintained in the system. This could be due to missing entries in the condition tables or incorrect configuration.
  
  
  Incorrect Pricing Procedure: The pricing procedure assigned to the sales document may not be correctly configured or may not have the necessary condition types included.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data, such as customer or material master records, which can lead to the system being unable to find the relevant condition records.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain condition records, leading to this error.
  
  
  Internal System Errors: There could be internal errors or bugs in the SAP system that are causing this message to appear.
  
  
  Solutions:
  
  
  Check Condition Records: Verify that the necessary condition records are maintained in the system. You can do this by using transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to check if the relevant condition types exist for the pricing procedure.
  
  
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the document type is correctly configured and includes all necessary condition types. You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  
  
  Validate Master Data: Check the customer and material master records to ensure that they are correctly set up and that the relevant data is maintained.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the condition records. This can be checked with the help of your SAP security team.
  
  
  Debugging: If the issue persists, consider debugging the pricing procedure to identify where the error is occurring. This may require the assistance of an SAP ABAP developer.
  
  
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  Consult SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance, especially if you suspect an internal error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and condition records, such as VK11, VK12, VK13 (Display Condition), and V/06 (Maintain Pricing Procedures).
  Documentation: Review SAP documentation related to pricing and condition records for a deeper understanding of how they work and how to troubleshoot issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the MN399 error in your SAP system.