How To Fix MN310 - Document conditions missing (internal error)

MN310 - Overview

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 310

• Message text: Document conditions missing (internal error)

What causes this issue?

While the system was checking the customer billing documents
(settlement documents) created via the general billing interface, the
document conditions that should exist were not found.

System Response

The system recognizes a situation of data inconsistency and does not
perform the requested function.

How to fix this error?

Contact your system administrator. There is probably an error in the
program.
The rebate arrangement concerned is &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

MN310 - Details

• The SAP error message MN310, which states "Document conditions missing (internal error)," typically occurs in the context of pricing and condition records in the SAP system. This error can arise during various processes, such as sales order creation, billing, or when executing pricing procedures.
  Causes:
  
  
  Missing Condition Records: The most common cause is that the required condition records for pricing are missing in the system. This can happen if the condition types are not maintained properly in the pricing procedure.
  
  
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure, such as missing access sequences or incorrect condition types.
  
  
  Master Data Issues: Problems with master data, such as customer or material master records, can lead to missing conditions.
  
  
  Internal System Errors: Sometimes, the error can be due to internal inconsistencies or bugs within the SAP system.
  
  
  User Authorizations: Lack of proper authorizations to access certain condition records can also trigger this error.
  
  
  Solutions:
  
  
  Check Condition