How To Fix MN207 - Workflow task not completed (rebate arrangement & not changed)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MN - Message class for subsequent settlement (Purchasing)

  • Message number: 207

  • Message text: Workflow task not completed (rebate arrangement & not changed)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MN207 - Workflow task not completed (rebate arrangement & not changed) ?

    The SAP error message MN207 ("Workflow task not completed (rebate arrangement & not changed)") typically occurs in the context of rebate processing within the SAP system. This error indicates that a workflow task related to a rebate arrangement has not been completed, which can prevent further processing of the rebate.

    Causes:

    1. Incomplete Workflow Execution: The workflow associated with the rebate arrangement may not have been completed due to various reasons, such as missing approvals or tasks that were not executed.
    2. Rebate Arrangement Status: The status of the rebate arrangement may not allow for further processing. For example, it might be in a status that requires approval or is locked.
    3. User Authorization Issues: The user attempting to process the rebate may not have the necessary authorizations to complete the workflow task.
    4. System Configuration Issues: There may be configuration issues in the workflow settings or in the rebate processing settings that prevent the workflow from completing.

    Solutions:

    1. Check Workflow Status: Review the workflow log to identify which task is pending and why it has not been completed. You can use transaction codes like SWI1 (Work Item Selection) to monitor workflow items.
    2. Complete Pending Tasks: If there are pending tasks in the workflow, ensure that they are completed. This may involve getting approvals from relevant stakeholders.
    3. Review Rebate Arrangement: Check the status of the rebate arrangement in the system. Ensure that it is in a status that allows for processing and that all required fields are filled out correctly.
    4. User Authorizations: Verify that the user has the necessary authorizations to complete the workflow tasks. If not, work with your SAP security team to grant the required permissions.
    5. Consult SAP Notes: Check for any relevant SAP Notes that may address known issues with the workflow or rebate processing. Implement any recommended fixes or updates.
    6. System Configuration Review: If the issue persists, review the configuration settings for the rebate processing and workflow to ensure they are set up correctly.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SWI1: Work Item Selection
      • SWI2_FREQ: Work Items by User
      • SWI2_DURA: Work Items by Duration
    • SAP Documentation: Refer to SAP Help documentation for detailed information on rebate processing and workflow management.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.

    By following these steps, you should be able to identify the cause of the MN207 error and implement a solution to resolve it.

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