How To Fix MMPUR_CRFQ028 - Agent determination has failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: MMPUR_CRFQ - Message Class for Central Request For Quotation

• Message number: 028

• Message text: Agent determination has failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MMPUR_CRFQ028 - Agent determination has failed. ?

  The SAP error message MMPUR_CRFQ028 indicates that the system was unable to determine an agent for a specific process, typically related to the creation or processing of a Request for Quotation (RFQ) in the Materials Management (MM) module. This error can occur due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Agent Assignment: The system may not have a defined agent for the RFQ process in the relevant organizational unit or purchasing group.
  Incorrect Configuration: The agent determination configuration may not be set up correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the agent determination settings.
  Business Partner Issues: If the agent is defined as a business partner, there may be issues with the business partner data.
  Workflow Settings: If the RFQ process is linked to a workflow, there may be issues with the workflow configuration.
  
  Solutions:
  
  
  Check Agent Assignment:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for agent determination.
  Ensure that agents are assigned correctly for the RFQ process in the purchasing organization or group.
  
  
  
  Review Configuration:
  
  Verify the settings in the Agent Determination configuration under Materials Management > Purchasing > Purchase Order > Define Agent Determination.
  Ensure that the rules for agent determination are correctly defined.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or process RFQs and access agent determination settings.
  
  
  
  Business Partner Data:
  
  Check the business partner data for the agents to ensure that they are correctly set up and active.
  Use transaction code BP to review and maintain business partner information.
  
  
  
  Workflow Configuration:
  
  If applicable, check the workflow settings related to RFQs to ensure that they are correctly configured and active.
  
  
  
  Testing:
  
  After making changes, test the RFQ creation process again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  ME41: Create Request for Quotation
  ME42: Change Request for Quotation
  ME43: Display Request for Quotation
  SPRO: Access to configuration settings
  BP: Business Partner maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on agent determination and RFQ processes.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.