How To Fix MIG_MESSAGE010 - Customer &1 is locked. Migration is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: MIG_MESSAGE - Status messages for Migration Report

• Message number: 010

• Message text: Customer &1 is locked. Migration is not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MIG_MESSAGE010 - Customer &1 is locked. Migration is not possible ?

  The SAP error message MIG_MESSAGE010 indicates that a customer record is locked, which prevents migration processes from being executed for that specific customer. This can occur during data migration activities, such as when using the SAP Migration Cockpit or other data transfer tools.
  Cause:
  The primary cause of this error is that the customer account (identified by the customer number &1) is locked in the SAP system. This lock can occur for several reasons, including:
  
  The customer account is marked as locked for changes or transactions.
  The customer is in a status that does not allow migration (e.g., blocked for payment).
  There may be ongoing processes or transactions that are preventing changes to the customer record.
  
  Solution:
  To resolve the MIG_MESSAGE010 error, you can follow these steps:
  
  
  Check Customer Status:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to check the status of the customer account.
  Look for any indicators that show the customer is locked or blocked.
  
  
  
  Unlock the Customer:
  
  If the customer is locked, you can unlock it using transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
  Navigate to the relevant sections (General Data, Company Code Data, etc.) and remove any locks or blocks.
  
  
  
  Check for Open Transactions:
  
  Ensure there are no open transactions or processes that might be locking the customer record. This can include pending invoices, payments, or other financial transactions.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to unlock the customer or if you are unsure about the implications of unlocking, consult with your SAP administrator or support team.
  
  
  
  Retry Migration:
  
  After unlocking the customer, retry the migration process to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  FD03: Display Customer - Financial
  FD02: Change Customer - Financial
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any specific guidance or known issues related to customer migration and locking mechanisms.
  Review the SAP Help Portal for documentation on customer master data management and migration processes.
  
  
  
  Best Practices:
  
  Regularly review customer accounts to ensure they are in the correct status for migration.
  Implement a process for managing customer account locks to avoid issues during migration activities.
  
  
  
  By following these steps, you should be able to resolve the MIG_MESSAGE010 error and successfully proceed with your migration activities.