How To Fix MI_SYNCSERVICE513 - Password change for user &1 failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 513

• Message text: Password change for user &1 failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE513 - Password change for user &1 failed. ?

  The SAP error message MI_SYNCSERVICE513 indicates that there was a failure in changing the password for a user in the system. This error can occur in various contexts, such as when using the SAP Mobile Platform or during user management tasks.
  Causes:
  
  Incorrect Password Format: The new password may not meet the system's password complexity requirements (e.g., length, special characters).
  User Lockout: The user account may be locked or inactive, preventing any changes to the password.
  Authorization Issues: The user or service account attempting to change the password may not have the necessary authorizations.
  Database Issues: There may be underlying database issues that prevent the password change from being committed.
  Network Issues: If the password change is being attempted over a network, connectivity issues could lead to failure.
  Configuration Errors: There may be misconfigurations in the user management settings or synchronization services.
  
  Solutions:
  
  Check Password Requirements: Ensure that the new password meets all complexity requirements set by the system.
  Unlock User Account: If the user account is locked, unlock it using transaction code SU01 or through the appropriate user management interface.
  Verify Authorizations: Ensure that the user or service account has the necessary authorizations to change passwords. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  Check System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context on the failure.
  Database Health Check: Ensure that the database is functioning correctly and that there are no issues that could affect user management operations.
  Network Connectivity: If applicable, check the network connection to ensure that there are no interruptions affecting the password change process.
  Review Configuration: Check the configuration settings for user management and synchronization services to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Authorization Check
  SM21: System Log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review the official SAP documentation for user management and password policies to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.