How To Fix MEREP_01309 - Error deleting record of mobile ID &1 SyncBO &2 in &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 309

• Message text: Error deleting record of mobile ID &1 SyncBO &2 in &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01309 - Error deleting record of mobile ID &1 SyncBO &2 in &3 ?

  The SAP error message MEREP_01309 typically occurs in the context of mobile applications using the SAP Mobile Platform (SMP) or SAP Mobile Services. This error indicates that there was an issue when attempting to delete a record associated with a specific mobile ID and SyncBO (Synchronization Business Object).
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: The record you are trying to delete may have dependencies or relationships with other records that prevent its deletion.
  Synchronization Conflicts: There may be conflicts in the data being synchronized between the mobile device and the backend system.
  Authorization Issues: The user or mobile application may not have the necessary permissions to delete the record.
  Technical Errors: There could be underlying technical issues, such as database locks or connectivity problems.
  
  Solution:
  To resolve the MEREP_01309 error, you can take the following steps:
  
  
  Check Dependencies: Investigate if the record has any dependencies or related records that need to be addressed before deletion. Ensure that all related records are handled appropriately.
  
  
  Review Synchronization Logs: Look at the synchronization logs for any conflicts or errors that may provide more context about the issue. This can help identify if there are any data inconsistencies.
  
  
  Verify Authorizations: Ensure that the user or application has the necessary permissions to perform delete operations on the specified SyncBO. Check the roles and authorizations assigned to the user.
  
  
  Database Locks: Check if there are any database locks that might be preventing the deletion. You may need to resolve these locks before attempting the deletion again.
  
  
  Retry the Operation: Sometimes, simply retrying the operation after addressing any identified issues can resolve the error.
  
  
  Consult Documentation: Refer to the SAP documentation for the specific mobile application or SyncBO you are working with for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the mobile ID, SyncBO, and any relevant logs.
  
  
  Related Information:
  
  SAP Mobile Platform Documentation: Review the official SAP documentation for the Mobile Platform for more insights into SyncBOs and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  
  By following these steps, you should be able to diagnose and resolve the MEREP_01309 error effectively.