How To Fix MEREP_01308 - Mobile ID &1 and SyncBO &2 do not have entry in &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 308

• Message text: Mobile ID &1 and SyncBO &2 do not have entry in &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01308 - Mobile ID &1 and SyncBO &2 do not have entry in &3 ?

  The SAP error message MEREP_01308 indicates that there is a problem with the synchronization of mobile data, specifically that a Mobile ID and SyncBO (Synchronization Business Object) do not have an entry in the specified table or configuration. This error typically occurs in the context of SAP Mobile Platform or SAP Mobile Services when trying to synchronize data between the mobile application and the backend system.
  Cause:
  
  Missing Configuration: The Mobile ID or SyncBO may not be properly configured in the backend system. This could be due to missing entries in the relevant tables or configuration settings.
  Data Inconsistency: There may be inconsistencies in the data model or the synchronization setup, leading to the mobile application not being able to find the required entries.
  Deployment Issues: If the mobile application was recently deployed or updated, there may be issues with the deployment that have not been resolved.
  Incorrect Mobile ID or SyncBO: The Mobile ID or SyncBO being referenced may be incorrect or not exist in the system.
  
  Solution:
  
  Check Configuration: Verify that the Mobile ID and SyncBO are correctly configured in the backend system. Ensure that they exist in the relevant tables and that all necessary entries are present.
  Review Synchronization Settings: Check the synchronization settings in the SAP Mobile Platform or the relevant configuration settings to ensure that they are set up correctly.
  Re-deploy the Mobile Application: If there have been recent changes, consider re-deploying the mobile application to ensure that all configurations are up to date.
  Consult Documentation: Refer to the SAP documentation for Mobile Services to ensure that all steps for configuration and deployment have been followed correctly.
  Check Logs: Review the logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Mobile Platform Documentation: Review the official SAP documentation for guidance on configuring Mobile IDs and SyncBOs.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Error Code Reference: Look for any additional error codes or messages that may accompany MEREP_01308 for more context on the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the MEREP_01308 error message.