How To Fix MEREP_01167 - Error updating last assigned synchronization key &1 from mobile ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 167

• Message text: Error updating last assigned synchronization key &1 from mobile ID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01167 - Error updating last assigned synchronization key &1 from mobile ID &2 ?

  The SAP error message MEREP_01167 indicates an issue with updating the last assigned synchronization key for a mobile ID in the SAP system. This error typically occurs in the context of mobile applications that are integrated with SAP, particularly when there are problems with the synchronization process between the mobile device and the SAP backend.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: The synchronization key might be locked by another process, preventing the update.
  Data Consistency Issues: There may be inconsistencies in the data related to the mobile ID or synchronization key.
  Configuration Issues: Incorrect configuration settings in the mobile application or the SAP backend can lead to this error.
  Network Issues: Temporary network issues can disrupt the communication between the mobile device and the SAP system.
  Authorization Issues: The user or mobile ID may not have the necessary permissions to perform the update.
  
  Solution:
  To resolve the MEREP_01167 error, you can try the following steps:
  
  
  Check Database Locks: Investigate if there are any locks on the database tables related to synchronization keys. You can use transaction codes like SM12 to check for locks and SM21 for system logs.
  
  
  Review Data Consistency: Ensure that the data for the mobile ID and synchronization key is consistent and valid. You may need to check the relevant tables in the SAP database.
  
  
  Verify Configuration: Review the configuration settings for the mobile application and ensure that they are correctly set up. This includes checking the connection settings and synchronization parameters.
  
  
  Network Connectivity: Ensure that there are no network issues affecting the communication between the mobile device and the SAP system. Check for any firewall or proxy settings that might be blocking the connection.
  
  
  User Authorizations: Verify that the user associated with the mobile ID has the necessary authorizations to perform the synchronization. You can check this in the user roles and authorizations in SAP.
  
  
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that might provide additional context for the issue.
  
  
  Restart Services: If the issue persists, consider restarting the relevant services or the mobile application to clear any temporary issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that might address this specific error.
  
  
  Related Information:
  
  SAP Mobile Platform: Understanding how the SAP Mobile Platform works can help in troubleshooting synchronization issues.
  SAP Documentation: Refer to the official SAP documentation for mobile applications for more detailed guidance on configuration and troubleshooting.
  Community Forums: Engaging with SAP community forums can provide insights from other users who may have encountered similar issues.
  
  If the problem continues after trying these solutions, it may be necessary to contact SAP support for further assistance.