How To Fix MEREP_01165 - Synchronization key=&1 > maximum synchronization key from device &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_01 - Runtime Messages for Synchronizers

• Message number: 165

• Message text: Synchronization key=&1 > maximum synchronization key from device &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_01165 - Synchronization key=&1 > maximum synchronization key from device &2 ?

  The SAP error message MEREP_01165 indicates that there is an issue with the synchronization key being used in the Mobile Data Management (MDM) or Mobile Infrastructure (MI) environment. Specifically, the error message states that the synchronization key exceeds the maximum allowed value for the specified device.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Synchronization Key Limit Exceeded: The synchronization key being used (indicated by &1) is greater than the maximum synchronization key defined for the device (indicated by &2). This can happen if there are too many changes or updates that have been queued for synchronization.
  Configuration Issues: There may be a misconfiguration in the device settings or in the synchronization parameters that leads to this error.
  Data Volume: If a large volume of data is being synchronized, it may lead to exceeding the limits set for synchronization keys.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Synchronization Key Limits:
  
  Review the configuration settings for the device in the SAP system to determine the maximum synchronization key allowed.
  Ensure that the synchronization key being used does not exceed this limit.
  
  
  
  Clear Queued Data:
  
  If there are too many changes queued for synchronization, consider clearing the queue or reducing the amount of data being synchronized at one time.
  You may need to perform a manual synchronization to reset the synchronization key.
  
  
  
  Adjust Configuration:
  
  If necessary, adjust the configuration settings for the device to allow for a higher synchronization key limit, if applicable.
  Consult with your SAP Basis or Mobile Infrastructure administrator to make any necessary changes.
  
  
  
  Monitor Data Volume:
  
  Monitor the volume of data being synchronized and implement strategies to manage data more effectively, such as batching updates or limiting the amount of data sent in each synchronization cycle.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Mobile Data Management and synchronization issues for additional guidance and best practices.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Use transaction codes like SM21 (System Log) or SLG1 (Application Log) to check for related logs that might provide more context on the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.