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Message type: E = Error
Message class: MEREP_00 - Basic Message
Message number: 423
Message text: Mobile ID & registered
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MEREP_00423
- Mobile ID & registered ?The SAP error message MEREP_00423 typically relates to issues with mobile device registration in the SAP Mobile Platform or SAP Fiori applications. This error indicates that there is a problem with the Mobile ID associated with the device, which may not be properly registered or recognized by the system.
Cause:
- Unregistered Mobile ID: The Mobile ID of the device trying to connect is not registered in the SAP system.
- Incorrect Configuration: There may be configuration issues in the mobile application or the backend system.
- Expired Registration: The registration of the Mobile ID may have expired or been invalidated.
- Network Issues: Connectivity problems between the mobile device and the SAP backend can also lead to this error.
- User Permissions: The user associated with the Mobile ID may not have the necessary permissions to access the application.
Solution:
- Register the Mobile ID: Ensure that the Mobile ID is properly registered in the SAP system. This can usually be done through the SAP Mobile Platform or the relevant administration console.
- Check Configuration: Review the configuration settings for the mobile application and ensure that they are correct. This includes checking the connection settings, authentication methods, and any other relevant parameters.
- Re-register the Device: If the Mobile ID is expired or invalid, try re-registering the device. This may involve uninstalling and reinstalling the mobile application.
- Network Connectivity: Verify that the mobile device has a stable internet connection and can reach the SAP backend services.
- User Permissions: Check the user roles and permissions associated with the Mobile ID to ensure that they have access to the required resources.
Related Information:
By following these steps, you should be able to diagnose and resolve the MEREP_00423 error effectively.
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