How To Fix MEREP_00422 - Mobile ID &1 is unregistered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MEREP_00 - Basic Message

  • Message number: 422

  • Message text: Mobile ID &1 is unregistered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MEREP_00422 - Mobile ID &1 is unregistered ?

    The SAP error message MEREP_00422 indicates that a mobile ID (Mobile Device ID) is unregistered in the system. This typically occurs in the context of SAP Mobile Platform or SAP Fiori applications where mobile devices are used to access SAP services.

    Cause:

    The error can be caused by several factors:

    1. Unregistered Device: The mobile device has not been registered in the SAP system.
    2. Incorrect Mobile ID: The Mobile ID being used is incorrect or does not match any registered device.
    3. Device Deactivation: The device may have been previously registered but has since been deactivated or removed from the system.
    4. Configuration Issues: There may be issues with the configuration of the mobile application or the backend system.

    Solution:

    To resolve the error, you can take the following steps:

    1. Register the Mobile Device:

      • Ensure that the mobile device is properly registered in the SAP system. This can typically be done through the SAP Mobile Platform or the relevant administration console.
      • Follow the registration process as outlined in the SAP documentation for your specific mobile application.
    2. Verify Mobile ID:

      • Check the Mobile ID being used in the application. Ensure that it matches the registered Mobile ID in the system.
      • If necessary, retrieve the correct Mobile ID from the device or the registration logs.
    3. Check Device Status:

      • Verify the status of the device in the SAP system. If it has been deactivated, you may need to reactivate it or register it again.
    4. Review Configuration:

      • Check the configuration settings for the mobile application and ensure that they are correctly set up to communicate with the SAP backend.
      • Ensure that the necessary services and endpoints are correctly configured and accessible.
    5. Consult Logs:

      • Review the logs for any additional error messages or warnings that may provide more context about the issue.
    6. Contact Support:

      • If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. Provide them with details about the error and the steps you have already taken.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for your specific mobile application or platform for detailed instructions on device registration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • System Administrator: If you are not the system administrator, it may be necessary to involve them to check system settings and configurations.

    By following these steps, you should be able to resolve the MEREP_00422 error and successfully register your mobile device in the SAP system.

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