How To Fix MEEXTFU002 - Serial number: Error in quantity conversion

SAP Error Message - Details

• Message type: E = Error

• Message class: MEEXTFU - MMPUR Messages Re Enhanced Functions

• Message number: 002

• Message text: Serial number: Error in quantity conversion

What causes this issue?

The conversion of order unit &V1& to base unit of measure could not be
executed.

System Response

When determining the basic quantity, an arithmetical error occurred
(exception class <DS:CL.CX_SY_ZERODIVIDE>CX_SY_ZERODIVIDE)</>.

How to fix this error?

Contact the SAP Support Line.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MEEXTFU002 - Serial number: Error in quantity conversion ?

  The SAP error message MEEXTFU002, which indicates "Serial number: Error in quantity conversion," typically arises in the context of handling serial numbers and quantities in the SAP system, particularly in the Materials Management (MM) module. This error can occur during various processes, such as goods movements, inventory management, or when processing sales orders.
  Causes:
  
  
  Incorrect Unit of Measure (UoM): The error may occur if there is a mismatch between the unit of measure defined for the material and the quantity being processed. For example, if the system expects a certain UoM (like pieces) but receives a different one (like kilograms), it can lead to conversion errors.
  
  
  Serial Number Management Issues: If the serial numbers are not properly assigned or if there are issues with the serial number profiles, it can lead to errors during quantity conversion.
  
  
  Configuration Issues: Incorrect configuration in the material master data, especially in the serial number management settings, can lead to this error.
  
  
  Data Entry Errors: Manual entry errors during the creation of documents (like purchase orders or sales orders) can also trigger this error.
  
  
  Solutions:
  
  
  Check Unit of Measure Settings:
  
  Verify the unit of measure settings in the material master (transaction code MM03).
  Ensure that the UoM used in the transaction matches the UoM defined for the material.
  
  
  
  Review Serial Number Assignment:
  
  Check if the serial numbers are correctly assigned to the materials in question.
  Ensure that the serial number profile is correctly configured and that the serial numbers are valid.
  
  
  
  Configuration Review:
  
  Review the configuration settings for serial number management in the system. This can be done through transaction codes like OIS2 (for serial number profiles) and OMCQ (for UoM settings).
  
  
  
  Data Validation:
  
  Validate the data being entered in the transaction. Ensure that all required fields are filled out correctly and that the quantities are appropriate for the UoM.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  If changes are made, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material
  MMBE: Stock Overview
  OIS2: Serial Number Profile
  OMCQ: Define Units of Measure
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on serial number management and unit of measure settings.
  
  
  
  SAP Community:
  
  Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP MM and serial number management.