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  2. Message Class ME ›
  3. ME794

How To Fix ME794 - Acknowledgment for PO item & & contains quantity variance


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ME794 - Overview

  • Message type: E = Error

  • Message class: ME - Purchasing: General Messages

  • Message number: 794

  • Message text: Acknowledgment for PO item & & contains quantity variance

  • Show details Hide details

  • What causes this issue?

    The supplier has sent you an order acknowledgment relating to purchase
    order &V1&, item &V2&, via EDI. The acknowledged (confirmed) quantities
    exceed the under-/overdelivery tolerances that have been maintained in
    the PO item and have therefore not been adopted in the purchase order.
    The total quantity confirmed amounts to &V3& <unit of measure> in
    comparison with the ordered quantity of &V4& <unit of measure>.

    How to fix this error?

    Either change the over/underdelivery tolerances in the PO item

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    <DS:TRAN.ME22N>Change purchase order</>
    Or get the supplier to send you a new acknowledgement with acceptable
    quantities.

    Error message extract from SAP system. Copyright SAP SE.


ME794 - Details

  • Error Code: ME794

    Error Message: Acknowledgment for PO item & & contains quantity variance


    Summary

    This error occurs when the quantity acknowledged for a Purchase Order (PO) item does not match the expected quantity, indicating a variance between the confirmed and ordered quantities.


    Root Causes

    • The vendor's acknowledgment quantity differs from the PO item quantity due to partial deliveries or errors in the confirmation.
    • Incorrect or missing configuration in the confirmation control key or tolerance limits for quantity variances.
    • User input mistakes during the goods receipt or confirmation process, such as entering wrong quantities.
    • Master data inconsistencies, such as incorrect PO item quantities or unit of measure mismatches.

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