How To Fix ME767 - Rejection indicator set in item &1 (Check deletion indicator)

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 767

• Message text: Rejection indicator set in item &1 (Check deletion indicator)

What causes this issue?

Item &V1&contains a rejection indicator. However, the deletion indicator
has been unset.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set the deletion indicator or unset the rejection indicator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME767 - Rejection indicator set in item &1 (Check deletion indicator) ?

  The SAP error message ME767 indicates that there is a rejection indicator set for a specific item in a purchase order or a related document. This typically means that the item has been marked for rejection, which prevents further processing, such as goods receipt or invoice verification.
  Cause:
  The rejection indicator can be set for various reasons, including:
  
  Quality Issues: The item may have failed quality inspection.
  Supplier Issues: There may be issues with the supplier or the delivery.
  Manual Entry: The rejection indicator may have been set manually by a user.
  System Configuration: Certain configurations in the system may automatically set the rejection indicator based on specific criteria.
  
  Solution:
  To resolve the ME767 error, you can take the following steps:
  
  
  Check the Item Status:
  
  Go to the purchase order or relevant document and check the status of the item. Look for the rejection indicator in the item details.
  
  
  
  Review Quality Inspection Results:
  
  If the item was subject to quality inspection, review the inspection results to determine if the rejection was warranted. If the item passed inspection, you may need to remove the rejection indicator.
  
  
  
  Remove the Rejection Indicator:
  
  If the rejection was set in error, you can remove the rejection indicator. This can typically be done in the purchase order or material document by editing the item details.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the rejection indicator was set, consult with the quality assurance or procurement departments to understand the context and ensure that removing the indicator is appropriate.
  
  
  
  Check System Configuration:
  
  If the rejection indicator is being set automatically, review the system configuration or any custom logic that may be causing this behavior.
  
  
  
  Documentation:
  
  Ensure that any changes made are documented, and communicate with relevant stakeholders to keep everyone informed.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME23N (Display Purchase Order) or ME22N (Change Purchase Order) to view and modify purchase order details.
  Quality Management: If the issue is related to quality management, you may need to look into transaction codes like QA32 (Display Inspection Lot) to review inspection lots and results.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the rejection indicator or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the ME767 error and take appropriate action to resolve it.