How To Fix ME740 - E-mail address incorrect or non-existent

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 740

• Message text: E-mail address incorrect or non-existent

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ME740 - E-mail address incorrect or non-existent ?

  The SAP error message ME740, which states "E-mail address incorrect or non-existent," typically occurs when the system is trying to send an email (for example, a purchase order or other document) to a recipient whose email address is either not correctly formatted or does not exist in the system.
  Causes:
  
  Incorrect Email Format: The email address may not be in the correct format (e.g., missing "@" or domain).
  Missing Email Address: The email address field may be empty or not filled in for the relevant vendor or contact.
  Non-existent Email Address: The email address may be valid in format but does not correspond to any existing user or contact in the system.
  User Master Data Issues: The user master data for the recipient may not be properly maintained, leading to the email address being unrecognized.
  Configuration Issues: There may be issues with the configuration of the email sending functionality in SAP.
  
  Solutions:
  
  Check Email Format: Verify that the email address is correctly formatted. It should follow the standard format (e.g., [e-mail]).
  Update Vendor/Contact Information: Ensure that the vendor or contact's email address is correctly entered in the relevant master data records (e.g., vendor master data).
  Maintain User Master Data: If the email is supposed to go to a user in the system, check the user master data (transaction code SU01) to ensure that the email address is correctly maintained.
  Test Email Functionality: Use transaction code SOST to check the status of sent emails and see if there are any issues with the email sending process.
  Check Configuration: Review the configuration settings for email sending in SAP (e.g., SCOT transaction for SMTP settings) to ensure that everything is set up correctly.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  MK01/MK02: Vendor Master Data Maintenance
  SOST: SAPconnect Send Requests
  SCOT: SAPconnect Administration
  
  
  Email Sending Configuration: Ensure that the SMTP settings are correctly configured in the SAP system to allow for email sending.
  User Authorizations: Ensure that the user has the necessary authorizations to send emails from the SAP system.
  
  By following these steps, you should be able to identify and resolve the issue related to the ME740 error message in SAP.