How To Fix MDM_VM_CUST001 - DRF Cust. is set to non-harmonized keys for customers of client system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MDM_VM_CUST - Messages for Customer - Value Mapping

• Message number: 001

• Message text: DRF Cust. is set to non-harmonized keys for customers of client system &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDM_VM_CUST001 - DRF Cust. is set to non-harmonized keys for customers of client system &1 ?

  The SAP error message MDM_VM_CUST001 indicates that the Data Replication Framework (DRF) is encountering an issue with customer data due to the configuration of non-harmonized keys for customers in the specified client system. This typically occurs when there is a mismatch in the key configuration between the source and target systems during data replication.
  Cause:
  
  Non-Harmonized Keys: The error suggests that the customer master data is set up with non-harmonized keys, meaning that the keys used for customer records in the source system do not match the keys expected in the target system.
  Configuration Issues: This can happen if the configuration for the customer data replication is not aligned between the systems, or if the customer master data has been set up incorrectly.
  Data Model Differences: There may be differences in the data models or structures between the source and target systems that prevent proper mapping of customer records.
  
  Solution:
  
  Check Configuration: Review the configuration settings in both the source and target systems to ensure that they are aligned. This includes checking the settings in the Data Replication Framework (DRF) for customer data.
  Harmonize Keys: If possible, harmonize the keys used for customer records in both systems. This may involve adjusting the key settings in the customer master data configuration.
  Data Mapping: Ensure that the data mapping between the source and target systems is correctly defined. This may involve creating or adjusting mapping rules in the DRF.
  Replication Settings: Verify the replication settings in the DRF to ensure that they are set up to handle the customer data correctly. This includes checking the filters and selection criteria used for replication.
  Testing: After making changes, perform a test replication to ensure that the issue is resolved and that customer data is being replicated correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Documentation: Review the SAP documentation for the Data Replication Framework to understand the configuration options and best practices for setting up customer data replication.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance, providing them with details of the error and the steps you have taken.
  
  By addressing the configuration and ensuring that the keys are harmonized, you should be able to resolve the MDM_VM_CUST001 error and successfully replicate customer data between systems.