How To Fix MDGBP057 - Payment card &1 is still being used and must not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: MDGBP - Master Data Governance: Business Partner specific messages

• Message number: 057

• Message text: Payment card &1 is still being used and must not be deleted

What causes this issue?

You tried to delete a payment card. This payment card is still being
used somewhere in the system, meaning that you are not permitted to
delete.

System Response

Error message. The payment card is not deleted.

How to fix this error?

Look at the where-used list for the payment card. If you still want to
delete it, change the reference to this payment card in the applications
affected. In most cases you can navigate directly to the corresponding
application from the where-used list (by calling the context menu with
the right mouse button). You can then try to delete the payment card
again.
&NOTE&
If a business partner merely changes credit cards, and wants to transfer
all transactions from the old credit card to the new one, change the
credit card directly under the existing ID. In this case, all references
are transferred automatically to the new credit card.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDGBP057 - Payment card &1 is still being used and must not be deleted ?

  The SAP error message MDGBP057 indicates that a payment card (identified by &1) is still in use and cannot be deleted. This typically occurs in the context of managing payment cards within the SAP system, particularly in modules related to finance or procurement.
  Cause:
  The error arises when you attempt to delete a payment card that is still linked to one or more transactions, documents, or records in the system. This could include:
  
  Open purchase orders or invoices that reference the payment card.
  Active contracts or agreements that utilize the payment card.
  Any other financial transactions that have not been fully processed or cleared.
  
  Solution:
  To resolve this error, you need to identify and address the dependencies that are preventing the deletion of the payment card. Here are the steps you can take:
  
  
  Identify Usage: Check where the payment card is being used. You can do this by:
  
  Reviewing open purchase orders, invoices, or contracts that reference the payment card.
  Using transaction codes like ME23N (Display Purchase Order) or FB03 (Display Document) to find related documents.
  
  
  
  Clear Dependencies: Once you identify the transactions or documents using the payment card, you have a few options:
  
  If the transactions are no longer needed, consider canceling or deleting them.
  If they are still required, you may need to update them to use a different payment method or card.
  
  
  
  Check for Authorizations: Ensure that you have the necessary authorizations to delete the payment card. Sometimes, restrictions may be in place based on user roles.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for managing payment cards. There may be specific procedures to follow.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing payment cards and related financial documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card management.
  User Roles: Ensure that your user role has the necessary permissions to perform deletions in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.